Privacy Statement

Company name: EXPRESSPACE LIMITED
Registry number: 03184868

Your privacy is very important to us. To help protect your privacy, we adhere to the following guidelines.

This web site will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers (“Personal Information”). When possible, this web site will provide our customers with the means to make sure that Personal Information is correct and current.


Information and data we collect

We may collect and process information that you provide when making a reservation on our website. If you contact us, we may keep a record of that correspondence. Details of transactions you carry out through our site and of the fulfilment of your orders. Details of your visits to our site including,but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

We may collect information about your computer, including where available your IP address,operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’browsing actions and patterns, and does not identify any individual.

All personal information entered during the process of our secure online booking, these information are encrypted and securely coded through the SSL Certificate installed, which helps encrypt the information securely.

All personal information provided by the guests are kept securely and are not shared with any third parties. Only if our customers have accepted, then only their contact details are used for Hotel’s internal online marketing for sending offers, newsletters and promotions.

This Web site may disclose Personal Information if required to do so by law or in the good - faith belief that such action is necessary to (a) comply with applicable law or with legal process; (b) protect and defend the rights or property of the hotel or this site, and (c) act under exigent circumstances to protect the personal safety of users of the hotel, the site, or the public.

We respect your right of privacy. You have the right to ask us not to process your personal information for marketing purposes. If you tell us that you do not wish to have this information used, we will respect your wishes. If you have any requests concerning your personal information or any queries with regard to the capture, storage and use of personal information, please contact Manager, 68-76 Belgrave Road, Victoria, London SW1V 2BP, United Kingdom.

If at any time a customer believes that this web site has not adhered to these principles, please notify us immediately and we will use all commercially reasonable efforts to promptly determine and correct the problem.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us Manager, 68-76 Belgrave Road, Victoria, London SW1V 2BP, United Kingdom.


Cookies Policy

Our customers should also be aware that information and data may be automatically collected through the standard operation of our internet servers and through the use of “cookies”.

“Cookies” are small text files a web site can use to recognise repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising.

Cookies are not programs that come onto a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows a customer to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide customers with certain features.

We use cookies on this website. Learn more about our cookie policy and how you can control them.

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Why book Direct with us?

Booking directly with our website means that you not only get the best online rates but you can also take advantage of our exclusive benefits:

  • Save 10% with promo code: SHLV10
  • Free Wi-Fi during your stay.
  • Early Check-In (subject to availability)
  • Late Check-out (subject to availability)