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Guest Feedback

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Read our guest reviews below.

Geoffrey, 02/11/2017

“Only there briefly but it ticked all the boxes, would stay there again”
Staff friendly and helpful

Elmo, 02/11/2017

Comfortable stay in a good location”
The room was small, and a bit cold as well as the heating didn't seem to work.
Clean and comfortable hotel, no luxury but serves its purpose perfectly.

Debbie, 02/11/2017

“Overall had an amazing stay in London , ideally situated for sightseeing . Bit noisy .”
Being next to the road was a bit noisy the first night which was a Saturday , but quieter after that . Was annoyed with other customers who banged their doors closed rather than shut them , waking me up .
Breakfast was lovely . Staff were excellent . Bed was comfortable .

Abbie, 02/11/2017

Perfect for one night away.”
The bed didn't have a duvet, just a sheet and a fleece blanket!
The hotel was in a great location.

Sören, 01/11/2017

“Sidney hotel Victoria”
Localization and partly very helpful staff.
Thanks Alexandra ( i think) for all help and your kindness

Sally, 01/11/2017

“Excellent location”
Decorating around the shower in my room looked like it had been done by an amateur
Freshly decorated and excellent location

Legion, 01/11/2017

“I' m satisfied”
The Room was small but very nice.
And the clean service was very Good.
It was so clean and confortable.
And the position of the building were excellent.

Cinthia, 01/11/2017

“It’s was very good overall”
- Too noisy
+New facilities

Susan, 31/10/2017

“Excellent overall”
The breakfast could be improved if the hotel offered a wider range of spreads (for example, peanut butter) and choice of yoghurt flavours. 
Otherwise this hotel was excellent.
We stayed in a refurbished room and the bathroom was modern and roomy. 
The staff were helpful, prompt and courteous.

Lynne, 31/10/2017

“London sleep over”
I liked it all was traveling to folkstone next day

Ian, 31/10/2017

“Good stay in great location.”
-View from room.
+Good comfortable bed and room, pleasent staff.

Dallas, 30/10/2017

“Great location.”
The hotel was in a really great location - walking distance to Westminster (approx 20 min) with Pimloco station a short walk and a bus stop right out front. 
There were dining options at the end of the street (5 minute walk at most).
Hotel is currently under renovation (I think we were in the unrenovated section). 
The room was very small and cluttered but clean and beds were comfortable.

Antti, 29/10/2017

“Decent place to sleep while in London, especially if your flights are via Gatwick.”
Don't count much on the breafast, very limited assortiment.
Decent price, convenient location. 
Nothing extra or special.

Guest, 29/10/2017

“Good for a one night business stay”
Lift too close to my room, so noise from people using it, and the wooden floors of the room above transmitted the noises they made in that room. 
Breakfast a rather too modest Continental one.
Comfortable & well-equipped room, if a little cramped.
Bus stop outside the hotel for No 24 bus every 10 minutes to Victoria & Parliament Square a great help.

Ian, 29/10/2017

“I keep returning as its the best option I've found within my budget so far.”
Would love an English breakfast!
Cleaner than similar priced properties, especially the bedding which feels and smells like it is of a high standard.

Paschalis, 27/10/2017

“Good choice for a short stay!”
It was all perfect

Margie, 26/10/2017

“Good location near Victoria for a short stay & good value for money”
Stayed first week when room was old & the corridor & room smell could have been fresher.
A week later I stayed in the same room which had just been refurbished - paint smell was awful, telephone & TV weren't ready to go yet!!
Still I'm sure all will be working now & it will be a huge improvement .
The location & the value for money.
Friendly staff at breakfast.

Greg, 25/10/2017

“Pleasant staff at front desk, breakfast and room cleaners. Location was easy baggage access from Vic”
bed was too short (avoid if you are over 6 feet)
location cleanliness internet access

Anna, 24/10/2017

The room was very small for 2 adults, a lift and other rooms are too close.
The staff was helpful and friendly, breakfasts were Ok.
5 min. walking to Pimlico tube station.

Gail, 24/10/2017

“Good location. Walking distance of major attractions. Safe, clean and friendly.”

Gail, 24/10/2017

“As a woman travelling alone it is most important that I feel safe and secure. The Sydney was that.”               

Gerard, 24/10/2017

“just great - highly recommendable”
nothing to say, really - it has been just enjoyable
was a great experience - room was very comfortable and homely - we felt the place and the staff made us very welcome

Guest, 23/10/2017

“Great location for a short stay in London”
Bed was comfy, bathroom modern, nice view of street outside and within a nice neighbourhood. Victoria station and Pimlico underground within walking distance.

Guest, 23/10/2017

“great room quiet lovely breakfast staff and lovely breakfast plenty of coffee and choice of food”
+the hotel was excellent quiet street the staff were very helpful.
The only criticism was I had asked and been granted extra room time which the hotel said they were unaware of, but they did offer space to store our luggage so it wasn't a problem for us

Kelly, 23/10/2017

“Couldn’t have been happier to find this hotel which made a very stressful trip a lot more enjoyable.”
The room was very cosy and modern and had a lovely feel to it.
I couldn’t believe my luck to have found such a nice hotel for such a good price.
It felt like I was the first person to stay there it was that clean!
The breakfast was lovely - fresh croissants, delicious cappuccino fresh juices and lots of choice of cereal.

Guest, 22/10/2017

“Great hotel in excellent location”
Great location, good value, small enough to feel friendly but not claustrophobic, very clean rooms

John, 21/10/2017

“Central Hotel with easy access to all attractions.”
+Very central hotel and great value for money,
the breakfast was continental and great choice of cereals with croissants , toast and jam all in all thoroughly recommend this hotel.
All staff on front desk and breakfast room exceptional.

Chris, 21/10/2017

“Will be visiting again!”
Good location and great value for money
Nice little hotel bar which was a bonus! Get there for happy hour
Friendly staff
Modern room

Lynn, 21/10/2017

-Nothing.  All good
+Comfortable bed.  
Friendly, helpful staff.

Guest, 17/10/2017

“All things considered we would stay here again.”
Staff not quite up to speed yet but that will come with more training.
The price was fair for London.

Tracy 13/10/2017

“It was clean and tidy - adequate”
Breakfast was disappointing
Nice bed  

Le, 12/10/2017


The Breakfast buffet so poor,sorry but I must say ;((
Location is very good

Gwamaka, 12/10/2017

“it was good and very nice”
there were maintenance of the building went on though they made apology in advance.
I like the location of the hotels, staff hospitality as well as cleanness of the hotel. I recommend the people to plan properly and book in advance this hotel.

Colin, 11/10/2017

“Good - will stay here again”
The wifi was rather slow - have stayed here before when it has been better
Good comfortable clean room, good nights sleep

Damien, 10/10/2017

“OK for a week-end. ”
Industrial breakfast. 
Not sufficient sound protection inside the building.
OK from outside. 
New refresh room and bathroom

Daniele, 09/10/2017

I Have no complaints or observations in regard
Amazing Hotel! 
amazing staff! 
everything clean, tidy or maybe I should say perfect,
for me was great

Helen, 09/10/2017 

“The hotel is in a quiet suburb, near resturants and metros, with good links to other parts of London”
Breakfast was boring. Some eggs would have been good
The location was very good with the Bus 24 at the front door

Rhian, 07/10/2017

Unfortunately we had really inconsiderate people staying in the room next door who came back to their room really drunk, and were really loud until around 3am.
Our room was lovely and big though.
Breakfast is a bit poor to be honest, hot drinks, cereal, tinned fruit, toast and croissants
I liked the fact the hotel was in a lovely safe area and so close to Victoria Station

Guest, 06/10/2017

“No fuss business hotel but clean and reasonably priced.”
The wifi could be more reliable.
The staff was kind enough to allow me to stay put in the same room even though I booked the four days on separate occasions.
I also like the fact that they have a system for safekeeping the luggage after checking out for those of us who needed to leave the luggage there before our next destination.

Eui, 06/10/2017

Breakfast room was located in the basement, but it is normal among hotels in that busy area.
Clean and comfortable room. 
I was  given a big room for single use.
Staffs were all smile. 
Very good location to use the Gatwick express within just 8 mins walk along the big road straight, and the pimlico tube station which was about 5 mins walk away.
Continental breakfast was nice, esp croissant was super!

Guest, 04/10/2017

“The hotel is in a great location and the new decoration will look good when it is completed.”
The bedrooms were a bit small, the en suite door couldn't open fully with the bed in the room.
The offerings for the breakfast were poor and the orange juice was clearly watered down on the Sunday morning.
The hotel was nice and clean, it is currently in the process of a revamp which looks very nice.
Staff were friendly and helpful and the location was excellent.

Boris, 03/10/2017

“Clean, renovated hotel, good breakfast included, most things in walking distance.”
-Hair dryer.
+Excellent location, fresh croissants, bar near reception with good beers.

Monica, 03/10/2017

“Great location, close to Victoria Station and restaurants all around.”
The room accommodated us very well.
It was clean (cleaned every day with clean towels also).

Lorna, 01/10/2017

“A lovely comfotable stay after seeing the sites and walking lots.”
-Being able to get a snack or meal in evening,
+Very comfortable accommodation had everything we needed,
staff were friendly,,,
its a lovely place to stay small and cosy ,,,
like a boutique hotel

Michelle, 30/09/2017

“Excellent value, very clean with friendly staff. I would stay here again with no hesitation.”
It was a bit noisy in terms of road noise; once the rush hour started.
Very clean, staff were friendly and helpful; they went the extra mile.
I would stay here again. 
A good location for seeing the sights and walking distance from Victoria Station.

Becky, 29/09/2017

“Adequate for price & location.”
Croissants were delicious. 
Room was quiet. 
Bed was comfortable. 
Breakfast room staff were nice. 
Property within easy walking distance to Victoria Station.

Pamela, 28/09/2017

“A good hotel for a good price in a great location, will definitely be staying here again”
The lighting wasn't quite bright enough for doing make-up, a box of tissues would have been a good addition, the room was very hot even with the window open
Friendly staff, clean and comfortable room, good continental breakfast, very good location

Graham, 28/09/2017

“Convenient location for my visit and nicely refurbished hotel.”
Friendliness of the staff and the ease of checking in/out
also the breakfast was nicely set out and again friendly staff at breakfast and in the bar at night.

Colin, 27/09/2017

-If there were things I didn't like I would tell you - I didn't have to
+I have been before - and will try to come again

Guest, 26/09/2017

“Stay was good and will definitely come back.”
Breakfast, wish they could do a full English breakfast.
My son was a bit disappointed by the continental breakfast.
Rooms were good size and were very clean  

Guest, 25/09/2017

“Good location, pleasant atmosphere.”
+The room was clean and comfortable. The breakfast was good.

Pam, 23/09/2017

“Can't wait to do it again. The number 24 bus straight outside the hotel into London city.”
Only on complaint, the bathroom had a sink fitted that was lovely, but jutted out, and you had to be careful when you sat on the toilet as there was very little room to manoeuvre.
But the shower was excellent and we had clean towels every day.
We had previously done this trip in 2014.
The idea was to see the shows, and we certainly did.
We knew how good the hotel was, and it was just as good this time as the last.
Breakfast was excellent, staff in breakfast room very obliging and attentive

Ludek, 23/09/2017

Close to Victoria, you can walk to Buckingham palace or Pairlament houses

Dorothy, 23/09/2017

“Adequate for what I needed”
Breakfast a little sparse 
No secoure access to floors as swipe facility not in use
En suite Bathroom facility very good

Clare, 22/09/2017

“Exactly what I'd hoped for and more, SO reasonable too!”
+Seriously I was SO impressed, the hotel looks grand and very inviting.
The staff were lovely. 
My room was spotless and had everything I could need.
I literally didn't hear any noise what so ever and it was busy at the hotel.
Lovely quiet road but close to Victoria station.
Bed was very comfortable. 
I would recommended hotel highly!!!

Thomas, 20/09/2017

“Great location, good value.”
Breakfast variety. Tea.
Breakfast wasn't great, the coffee was very good, the tea wasn't (weird). 
It was the same thing everyday, croissants and canned fruit. 
Canned fruit was pretty poor, but what do you expect. 
The location is the best thing about this place, it's between two tube stops and there is a great bus out front, the 24. 
The 24 goes to just about every stop you want if you are a tourist (Westminster Abbey, Buckingham, Trafalgar).  We often ended up our day taking the 24 to the hotel. 
You can walk to just about everything in Westminster in 20min from here. 
There's a Sainsbury's about 5min walk away.

Colin, 13/09/2017

-Nothing - sorry for the double negative - it was fine
Continental breakfast was good, pleseant helpful staff made it even better

Rachel, 12/09/2017

“Good for a weekend break”
-Nothing about the actual hotel.
+It was fine. Good for what we needed

Rodney, 12/09/2017

“Comfortable hotel in a great location.”
The lift wasn't working (due to the refurbishment?): this didn't bother me but others may not appreciate having to manhandle luggage up to the third floor.
The occupant of the next room snored all night - so earplugs would have been useful!
The newly refurbished room was nice and the bed was extremely comfortable.
The addition of air-conditioning was very welcome.
The breakfast was well-organised and offered all I wanted.
The left-luggage facility is a real boon.
The staff were friendly and efficient.
The location was excellent for travel by coach.

Mappu, 11/09/2017

“Nice and well situated hotel.”
The pillows were really flat. Otherwise everything was absolutely ok.
I really liked this comfortable and well situated hotel.
The bathroom was small, but very beautiful.
I think the room has been renovated recently.
The tv was really ok, big enough.
There is a bus stop right in front of the hotel.
Just a short walk from Victoria train and bus station.
The bed was vry comfortable and the room was clean.
For me this hotel was really ideal.
I´ll be back some day in the near future.

Michael, 11/09/2017

+Location, location, location! Nice clean room.

Virtal Tour
Free WifiNo SmokingAA