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CHECK-IN
How was the welcome you received?
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How efficient and quick was Check-In?
Excelent
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CHECK-OUT
How efficient and quick was Check-Out?
Excelent
Poor
Was you asked about your stay?
Excelent
Poor
STAFF
Friendly
Excelent
Poor
Approachable
Excelent
Poor
Knowledgeable
Excelent
Poor
YOUR ROOM
Cleanliness
Excelent
Poor
Comfort
Excelent
Poor
Room facilities / amenities
Excelent
Poor
Décor and condition of room
Excelent
Poor
HOTEL FACILITIES
AND SERVICE
Excelent
Poor
OVERALL RATING
Excelent
Poor
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